Shipping Policy

At SpinRoom, we are committed to delivering your vinyl records safely and efficiently. Every order is handled with care to help ensure your records arrive in excellent condition.

Order Processing Time

Orders are typically processed within 1–3 business days, excluding weekends and public holidays. During busy periods or holidays, processing may take slightly longer.

Shipping Times

Our estimated delivery times after dispatch are:

• United States: 5–7 business days

• International Orders: 7–21 business days

These are estimated delivery times and are not guaranteed. Actual delivery times may vary depending on your location, customs procedures, carrier delays, and other circumstances beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address, order details, package size, weight, and available shipping options.

Any applicable shipping charges will be displayed before you complete your purchase.

Order Tracking

When tracking is available, you will receive shipping confirmation and tracking information once your order has been dispatched. Please allow some time for tracking updates to appear in the carrier's system.

International Shipping and Customs

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. Unless otherwise stated at checkout or required by applicable law, these charges are the customer's responsibility.

Shipping Delays

Although we do our best to meet the estimated delivery times, delays can occasionally occur because of weather, customs inspections, carrier disruptions, or other circumstances.

If your order has not arrived within the expected delivery window, please contact us so we can help investigate.

Incorrect, Lost, or Damaged Orders

Please contact us if your order arrives damaged, contains an incorrect item, or appears to be lost in transit. Include your order number and any relevant photographs so we can investigate and help resolve the issue in accordance with applicable law.

Contact Information

For shipping questions or assistance with an order, please contact us:

Store Name: SpinRoom
Address: 47-09 Center Blvd, Long Island City, NY 11109, United States
Phone: +1 718-280-7076
Email: Contact@spinroom.shop